TSTT supports Lifeline with toll-free number

Lifeline now offers a new toll-­free number, courtesy the Telecommunications Service of Trinidad and Tobago (TSTT), to its callers searching for a willing ear. People who seek the help of the listening service will no longer have to pay when calling any time.

The new toll-­free number is 800 5588.

TSTT came to Lifeline’s aid, offering the toll-­free line just as the 40-­year old non-­ governmental organisation had come close to closing its listening service after financial resources dried up because of drastic reductions in public and corporate donations.

At the moment Lifeline operates with between 30 to 60 volunteers and needs 120 to better serve those in need of the critical listening service. Lifeline receives about 4,000 calls per year and 80 per cent of them are from people who are suicidal.

“We are grateful for this gesture from TSTT to help Lifeline maximise our reach and availability to those who need us the most. We know sometimes it might be difficult to take that step and reach out to someone and just talk, but we want everyone who accesses our service to know that Lifeline is ready to listen,” Lifeline director, Lucretia Gabriel said.

This new service from TSTT, available from June 1, 2017, allows Lifeline to better serve some of the most vulnerable in our community. Lifeline is also happy to note that since last month, the service is now operational for 24 hours a day, seven days a week.

This is the first step in what the company hopes will be a strong, supportive relationship with Lifeline, Camille Campbell, TSTT’s Vice President for Marketing, said.

“This toll-­free service is the first that we will provide, and we are continuing to work with Lifeline to include additional features to help provide a complete communications solution to the organisation that will enable Lifeline’s trained volunteers to serve those in need with greater flexibility and at the optimum convenience for callers,” Campbell added.

People wishing to donate to Lifeline may make deposits to Republic Bank account number 160105131401.



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